Operations Excellence (Live Online Programme) 
Last date for registration: TBD
End Date : TBD
Early Bird Discount Date : TBD
Programme Overview
The traditional view of operations as a cost center is no longer relevant. Instead, companies are getting constantly challenged in both, the perceived value proposition that they provide to their customers and in margins that they get in the ever commoditization of markets. In such an environment they are constantly challenged to excel in their operations to not only remain competitive but be ahead of their competition. Today firms have restructured their operations practice to be lean and nimble; but while just about a decade back the focus was on strengthening the manufacturing practices in the factories, today an integrated end-to-end view of operations, from innovation to sourcing & manufacturing to finally delivering to the customer, is vital.
This requires companies to have a firm grip on both: the structural and infrastructural decisions that drive excellence in operations. We cover both these aspects with a mix of decision-oriented and best practice cases that cover the gamut of decisions that companies need to be involved in towards excellence in operations. In all instances we explore the implications of such decisions and practices on the ability of the companies to gain competitive advantage in their respective markets. We cover a range of companies in manufacturing, service and retail industries. Looking into the future, we also discuss the implications of emerging trends like industrial revolution 4.0, blockchain technologies, etc.
Programme Content
- The programme starts with introductory concepts that connect decisions related to operations with the larger business strategy of companies, and then proceed to look at various ways by which companies have proceeded in excelling in operations and how those actions have helped provide the companies with a competitive advantage.
- Focus on how companies use some well established tools like value streaming mapping, lean concepts, etc., to obtain a competitive advantage over their competitors,and more important, how do they sustain the same.
- The study of best practice cases across different parts of the value chain to help understand how these tools come together to develop the respective company’s competitive positions with the help of excellence in operations.
Programme Objective
- To appreciate that operations excellence goes beyond cost reduction, and can be used to gain competitive advantage
- To develop a deeper understanding of all key drivers of operations excellence like innovation management, managing product development, and supply chain management
- To understand the interplay of various parts of the value chain to deliver a wholesome value proposition towards competitive advantage
Pedagogy
The primary delivery method in the program will be case studies. Participants would be required to have prepared the cases before coming to class; the sessions would be used to discuss the cases thread-bare with relevant theoretical inputs from the instructor. The socratic approach of teaching will be followed, as it is expected that the involved participation will lead to enhanced learning by the participants.
Who Should Attend
The programme is suitable for senior managers in the manufacturing or services sector - Vice- Presidents, General Managers, Business Heads, Functional Heads and Entrepreneurs.
The programme will also be helpful for Functional managers migrating to a General Management and cross-functional roles to make them aware of the key drivers of value creation.
Testimonial
Success of learning is through implementation! Based on the learnings from this course, this is what we are trying to achieve for some of our ongoing projects focusing on inventory management, supplier integration, and end to end value chain mapping.”
Mr. Shrikant Bhat, Senior Principal Scientist
Indian Corporate Research Centre, ABB Ability Innovation Center
Programme Director
Professor Anshuman Tripathy is a faculty member in Operations Management. His research interest is two-fold. His early research, which continues today, dwells on how firms design their globally distributed product development organizations with particular focus on firms that are involved in the design and development of complex engineered systems. Of late he has also been looking into how firms need to act along the industry value chain to ensure sustainability of their product/process innovations. His research has been published in IEEE Transactions on Engineering Management and Production and Operations Management. His paper, ‘Structuring Work Distribution for Global Product Development Organizations’, was awarded the Wickham Skinner Best Paper (Runner-Up) for the best paper in Production and Operations Management. One of his case studies, ‘The Akshaya Nidhi Foundation-in Aid of Akshaya Patra’, won the EFMD Case Writing Competition in the Indian Management Issues and Opportunities category.
At IIM Bangalore, he teaches the core course in Operations Management for PGP, and offers an elective on Technology Operations Strategy for the MBA programmes. He also offers Executive Education Programmes on Project, Programme and Portfolio Management, Operations Excellence, Managing Technological Innovation, and Supply Chain Strategies.
He has been a faculty member at IIM Bangalore since 2011. Prior to that, he was a faculty member at IIM Ahmedabad. He worked for more than 10 years, between his PGDM and PhD, in the automotive industry at Maruti Udyog Ltd and Ford India/USA, holding senior management positions in Purchasing, eBusiness Strategy Development, PD Program Management, and Product Development. Before he took up a career in academics, his last assignment was as General Manager (Product Engineering) at Ford India Ltd.
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