Centres Of Excellence

To focus on new and emerging areas of research and education, Centres of Excellence have been established within the Institute. These ‘virtual' centres draw on resources from its stakeholders, and interact with them to enhance core competencies

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Faculty

Faculty members at IIMB generate knowledge through cutting-edge research in all functional areas of management that would benefit public and private sector companies, and government and society in general.

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IIMB Management Review

Journal of Indian Institute of Management Bangalore

IIM Bangalore offers Degree-Granting Programmes, a Diploma Programme, Certificate Programmes and Executive Education Programmes and specialised courses in areas such as entrepreneurship and public policy.

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About IIMB

The Indian Institute of Management Bangalore (IIMB) believes in building leaders through holistic, transformative and innovative education

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IIMB Management Review December 2014

Volume 26, No 4

December 2014

From the Editor

Nagasimha Balakrishna Kanagal

Editorial

Papers

Murali Patibandla

Implications of Foreign Direct Investment in India's Retail Sector

A.R. Jayaraman and M.R.Srinivasan

Analyzing Profit Efficiency of Banks in India with Undesirable Output- Nerlovian Profit Indicator Approach

Shibashish Chakraborty and Kalyan Sengupta

Structural Equation Modelling of Determinants of Customer Satisfaction of Mobile Network Providers: Case of Kolkata, India

Interview

Sudheer Gupta and Hristina Dzharova

Innovation and Adaptation: Continuing the Infosys Journey- In Conversation with S.D. Shibulal, Co-founder, CEO & Managing Director, Infosys

Round Table

R Srinivasan

The Management Consulting Industry: Growth of Consulting Services in India: Panel Discussion
Book Review  

Arun Bhattacharyya

Profitable Customer Engagement: Concept, Metrics, and Strategies: Kumar, V., Sage Response books, New Delhi, 2013, p. xxii + 311, Rs 795