The Centre for Management Communication has been offering a MOOC titled “Health Communication” on the IIMBx platform. Designed and delivered by Professor Deepti Ganapathy, member of the faculty at IIM Bangalore, the course aims to equip healthcare practitioners with essential communication skills across various contexts in health management.
The MOOC was first launched on 26 August 2022, as part of the Certificate Programme in Health Management, enrolling over 100 participants. It was offered again on 12 October 2024, and a newly updated version was released for the third time on 24 January 2025.
Structured into six modules, the course spans approximately six weeks. Each module includes around 90 minutes of recorded video content, along with assessments, case studies, and discussion forums to facilitate engagement and application of concepts.
The curriculum covers key areas such as:
To enrich the learning experience, the course features in-depth interviews (each lasting around 45 minutes) with notable experts, including:
Additional insights are shared through interviews with: Tina D Purnat, Sunitha Rao, Dr. Neha Pawar, Heeta Lakhani, Dr. Poorvi Bhat, Dr. Usha Rani, Dr. Murlidhara Bhat, and Dr. Rekha Narasimhan.
Target Audience: This course is designed for healthcare professionals, public health practitioners, communication specialists, health educators, policymakers, and individuals interested in the field of health communication. It caters to both early-career professionals seeking to enhance their skills and knowledge, as well as experienced professionals aiming to stay updated with the latest communication strategies in public health.
This comprehensive and interdisciplinary course continues to contribute meaningfully to the evolving field of health communication.
Link for the Swayam page : https://onlinecourses.swayam2.ac.in/imb24_mg97
Link for the EdX page: https://www.edx.org/learn/public-health/
Here is an overview of the course:
Module 1: Introduction to Healthcare Communication
Module 2: Interpersonal Communication: Patient-Provider Communication
Module 3: Interpersonal Communication (contd.)
Module 4: Health Communication: Socio-cultural Aspects
Module 5: Crisis Communication and Management
Module 6: Global Health Communication: Role of Hospitals
Course available in SWAYAM portal :