The Centre for Management Communication offers a MOOC on IIMBx titled “Health Communication”. On 26 August 2022, the MOOC was released to more than 100 participants of the Certificate Programme in Health Management. The course consists of six modules that are relevant to health care practitioners. Professor Deepti Ganapathy, Chair, Centre for Management Communication, has designed and delivered this course. Each of the six modules has 90 minutes of recorded videos, in addition to assessments, cases and discussion forums. The course director has also conducted two interviews of 45 minutes each with Dr. Devi Shetty, Chairman and Founder, Narayana Health, and Professor Roma Subramanian, Health Communication expert at the University of Nebraska at Omaha.

Health Communication

Here is an overview of the course:

Module 1: Introduction to Healthcare Communication

Module 2: Interpersonal Communication: Patient-Provider Communication

Module 3: Interpersonal Communication (contd.)

Module 4: Health Communication: Socio-cultural Aspects

Module 5: Crisis Communication and Management

Module 6: Global Health Communication: Role of Hospitals