Centres Of Excellence

To focus on new and emerging areas of research and education, Centres of Excellence have been established within the Institute. These ‘virtual' centres draw on resources from its stakeholders, and interact with them to enhance core competencies

Read More >>

Faculty

Faculty members at IIMB generate knowledge through cutting-edge research in all functional areas of management that would benefit public and private sector companies, and government and society in general.

Read More >>

IIMB Management Review

Journal of Indian Institute of Management Bangalore

IIM Bangalore offers Degree-Granting Programmes, a Diploma Programme, Certificate Programmes and Executive Education Programmes and specialised courses in areas such as entrepreneurship and public policy.

Read More >>

About IIMB

The Indian Institute of Management Bangalore (IIMB) believes in building leaders through holistic, transformative and innovative education

Read More >>

Employee voice and Performance Ratings

Voice represents employees’ expression of suggestions, opinions, or concerns on work issues (Van Dyne & Lepine, 1998). In contrast, silence represents their intentional withholding of suggestions, opinions, or concerns on work issues (Tangirala & Ramanujam, 2008). The prevailing viewpoint is that voice is helpful and functional, whereas silence is harmful or dysfunctional. That is, when employees speak up, teams are said to avoid mistakes and make improvements in their products and processes; by comparison, when employees suppress their input, teams are posited to suffer performance decrements (Morrison, 2014). In this way, the literature treats voice as an indicator of employees’ engagement and experience of psychological safety, and silence as a symptom of their fear, defensiveness, or disengagement (Brinsfield, 2013; Kish-Gephart, Detert, Treviño, & Edmondson, 2009; Knoll & van Dick, 2013; Morrison, 2011). As a result, most studies aim to identify the antecedents of voice and silence so as to prescribe ways of maximizing the former and minimizing the latter (Detert & Edmondson, 2011; Morrison, See, & Pan, 2015; Sherf, Parke, & Isaakyan, 2020).

Project Team
Apurva Sanaria Michael Parke and Subra Tangirala
Sponsor
IIM Bangalore
Select Project Type
Ongoing Projects
Project Status
Ongoing (Initiated in March 2022)
Funded Projects Functional Area
Organizational Behavior & Human Resources Management

Employee voice and Performance Ratings

Project Team: Apurva Sanaria Michael Parke and Subra Tangirala
Sponsor: IIM Bangalore
Project Status: Ongoing (Initiated in March 2022)
Area: Organizational Behavior & Human Resources Management
Abstract:

Voice represents employees’ expression of suggestions, opinions, or concerns on work issues (Van Dyne & Lepine, 1998). In contrast, silence represents their intentional withholding of suggestions, opinions, or concerns on work issues (Tangirala & Ramanujam, 2008). The prevailing viewpoint is that voice is helpful and functional, whereas silence is harmful or dysfunctional. That is, when employees speak up, teams are said to avoid mistakes and make improvements in their products and processes; by comparison, when employees suppress their input, teams are posited to suffer performance decrements (Morrison, 2014). In this way, the literature treats voice as an indicator of employees’ engagement and experience of psychological safety, and silence as a symptom of their fear, defensiveness, or disengagement (Brinsfield, 2013; Kish-Gephart, Detert, Treviño, & Edmondson, 2009; Knoll & van Dick, 2013; Morrison, 2011). As a result, most studies aim to identify the antecedents of voice and silence so as to prescribe ways of maximizing the former and minimizing the latter (Detert & Edmondson, 2011; Morrison, See, & Pan, 2015; Sherf, Parke, & Isaakyan, 2020).