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Fostering inclusive growth through e-Governance Embedded Rural Telecenters (EGERT) in India

Gopal Naik, Siddharth Joshi and K.P. Basavaraj
Journal Name
Government Information Quarterly
Journal Publication
others
Publication Year
2012
Journal Publications Functional Area
Economics
Publication Date
Vol. 29, Supplement 1, PP S82-S89, January 2012
Abstract

In the recent years, two significant changes have taken place in an effort to address rural poor: Businesses have started recognizing potential of rural markets and governments have started using telecenters for providing G2C services to rural citizens. In India, the national and sub-national governments have supported businesses to establish telecenters in rural areas to provide information technology enabled services. However, the focus so far has been mostly on B2C services and viability of telecenters is being questioned. We argue that sustainability of these centers can be enhanced considerably if government services are embedded. Also, designing these telecenters with embedded G2C services would significantly improve effectiveness of their delivery and strengthen government information network, to foster inclusivegrowth.

Fostering inclusive growth through e-Governance Embedded Rural Telecenters (EGERT) in India

Author(s) Name: Gopal Naik, Siddharth Joshi and K.P. Basavaraj
Journal Name: Government Information Quarterly
Volume: Vol. 29, Supplement 1, PP S82-S89, January 2012
Year of Publication: 2012
Abstract:

In the recent years, two significant changes have taken place in an effort to address rural poor: Businesses have started recognizing potential of rural markets and governments have started using telecenters for providing G2C services to rural citizens. In India, the national and sub-national governments have supported businesses to establish telecenters in rural areas to provide information technology enabled services. However, the focus so far has been mostly on B2C services and viability of telecenters is being questioned. We argue that sustainability of these centers can be enhanced considerably if government services are embedded. Also, designing these telecenters with embedded G2C services would significantly improve effectiveness of their delivery and strengthen government information network, to foster inclusivegrowth.