Information Systems
The Information Systems Area at IIM Bangalore offers postgraduate courses on Management of IS & Technology, Artificial Intelligence, Managing Digital Transformations, Big Data, Machine Learning, Software Product Management and Introduction to Computing. Doctoral courses include IS Management, IS Research Foundations, IS Theory, and ICT for Development that familiarize students with the state-of-the-art research in the area. Current research interests cover multiple contemporary topics such as social media, telemedicine, IT outsourcing, cloud computing, digital platforms, digital payments, e-government, etc. The IS area also leads the Centre for Software and IT Management for conducting impactful activities related to research and practice.
Research Overview
If you aspire to be at the forefront of cutting-edge techno-management research and you’re intrigued by the intricate interaction of technology with people, organizations, and societies; then the Information Systems (IS) area at our prestigious institute can offer you a wealth of opportunities. We are committed to nurturing the research capabilities of our doctoral students and equip them with the necessary tools and knowledge to excel.
Research Spotlight
Digital Public Goods (DPGs) and Digital Public Infrastructures (DPIs) are signature by-products of unprecedented digital transformation witnessed in the 21st century. Sectors such as Finance, Technology and Consumer have seen rampant advancements in service delivery.
Doctoral scholar Manisha Rathi, Information Systems area, examines their theorization, implementation, and impact, unpacking their "public" essence, strategies for large-scale adoption, and their transformative value.
Frugal, emerging AI-driven chatbots have revolutionized customer service. They offer efficiency, scalability, and 24/7 availability. Is that enough to satiate customer appetite?
Information Systems area scholar Pon Rahul M, in his doctoral research, investigates how false responses generated by AI can break trust, driving users back to human agents. Subsequently, he also explores whether artificial empathy and emotional intelligence can mitigate and rewire the impact of these inaccuracies.
Creative problem solving (CPS) is an important aspect of organizations’ growth as well as individuals’ daily lives. Divya’s research focuses on the role of GenAI in CPS. Her research is a significant step towards clarifying the GenAI-Creativity debate, which is important for both academia and industry.
|
Student |
Dissertation Title |
Year |
| B Sowmya Kini | Understanding Trust and User Behaviour in Online Platforms | 2024 |
| Sai Dattathrani | Essays on the Agency of Al: Theory, Method, and Ethical Implications | 2023 |
|
Bhavya P S |
A Study of the Guardian Vendor Role in it Multisourcing |
2022 |
|
Sunil Reddy Kunduru |
Social Media Affordance and the Structure of Public Discourse |
2021 |
|
Jyoti M Bhat |
Examining As a Service – Duality of Software-as-a-Service (SaaS) |
2021 |
|
Ravikumar Narasimhamurthy |
Effect of Business-IT Alignment on IS Integration Success in M&As: A three-stage Alignment Model |
2021 |
|
Abhipsa Pal |
The Influence of Context on Mobile Payment Technology’s Usage, Continuance, and Role in Sustainable Development: Evidence from India |
2020 |
|
Neena Pandey |
Essays on Internet Governance |
2019 |
|
Lewin Sivamalai |
Influence of Free and Open Source Software (FOSS) on the Work Practices of User Communities: A Study of Public Schools in Five States in India |
2018 |
|
Ashay Saxena |
Managing Inherent Conflicts in Agile Distributed Development an Ambidextrous Perspective |
2018 |
|
Rupal Sethi |
Affordance-based Interestingness in Augmented Association Rule Mining |
2018 |
|
Student |
Dissertation Title |
|
Shubha K |
Disembodied Care Practices in Telemedicine: Adaptions and Diagnostic Outcomes |
| Manisha Rathi | Essays on Digital Public Goods and Digital Public Infrastructures |
| No. | Course Name |
| 1 | Statistics for Management Research |
| 2 | Mathematical Methods for Management Research |
| 3 | Information Systems Management |
| 4 | Information Systems Research Foundations and Perspectives |
| 5 | ICT for Development |
| 6 | Theoretical Analysis of Information Systems |
| 7 | Recent Developments in Information Systems |
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