Centres Of Excellence

To focus on new and emerging areas of research and education, Centres of Excellence have been established within the Institute. These ‘virtual' centres draw on resources from its stakeholders, and interact with them to enhance core competencies

Read More >>

Faculty

Faculty members at IIMB generate knowledge through cutting-edge research in all functional areas of management that would benefit public and private sector companies, and government and society in general.

Read More >>

IIMB Management Review

Journal of Indian Institute of Management Bangalore

IIM Bangalore offers Degree-Granting Programmes, a Diploma Programme, Certificate Programmes and Executive Education Programmes and specialised courses in areas such as entrepreneurship and public policy.

Read More >>

About IIMB

The Indian Institute of Management Bangalore (IIMB) believes in building leaders through holistic, transformative and innovative education

Read More >>

Language-based exclusion and prosocial behaviors in organizations.

Mukta Kulkarni and Sommer, K.
Journal Name
Human Resource Management
Journal Publication
others
Publication Year
2015
Journal Publications Functional Area
Decision Sciences and Information Systems
Publication Date
Vol. 54, No. 4, July-August 2015, pp. 637-652
Abstract

Organizations can be seen as amalgams of languages that can serve as a source of divisive tensions among employees. In our conceptual model, we draw upon social identity and social exclusion research to propose that linguistic diversity increases the potential for language-based exclusion in multilingual work settings. Language may cue listeners to ethnic or cultural stereotypes as well as negatively affect perceptions of speakers’ competence, leading listeners to exclude speakers of certain languages. We contend that when excluded, perception of oneself can be cast in an antagonistic relation to perceptions of others, with detrimental effects on prosocial behaviors. Perceptions of procedural unfairness, a weakened identity, and impaired mood serve to amplify the association between language-based exclusion and prosocial behaviors. However, organizational factors such as positive diversity climate may mitigate experiences with language-based exclusion. We outline an agenda for future research and discuss implications for human resource practice.

Language-based exclusion and prosocial behaviors in organizations.

Author(s) Name: Mukta Kulkarni and Sommer, K.
Journal Name: Human Resource Management
Volume: Vol. 54, No. 4, July-August 2015, pp. 637-652
Year of Publication: 2015
Abstract:

Organizations can be seen as amalgams of languages that can serve as a source of divisive tensions among employees. In our conceptual model, we draw upon social identity and social exclusion research to propose that linguistic diversity increases the potential for language-based exclusion in multilingual work settings. Language may cue listeners to ethnic or cultural stereotypes as well as negatively affect perceptions of speakers’ competence, leading listeners to exclude speakers of certain languages. We contend that when excluded, perception of oneself can be cast in an antagonistic relation to perceptions of others, with detrimental effects on prosocial behaviors. Perceptions of procedural unfairness, a weakened identity, and impaired mood serve to amplify the association between language-based exclusion and prosocial behaviors. However, organizational factors such as positive diversity climate may mitigate experiences with language-based exclusion. We outline an agenda for future research and discuss implications for human resource practice.