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To focus on new and emerging areas of research and education, Centres of Excellence have been established within the Institute. These ‘virtual' centres draw on resources from its stakeholders, and interact with them to enhance core competencies

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Faculty members at IIMB generate knowledge through cutting-edge research in all functional areas of management that would benefit public and private sector companies, and government and society in general.

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IIMB Management Review

Journal of Indian Institute of Management Bangalore

IIM Bangalore offers Degree-Granting Programmes, a Diploma Programme, Certificate Programmes and Executive Education Programmes and specialised courses in areas such as entrepreneurship and public policy.

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About IIMB

The Indian Institute of Management Bangalore (IIMB) believes in building leaders through holistic, transformative and innovative education

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Emergence of Online Shopping in India: Shopping Orientation Segments

This study aims to explore Indian online shopping via the concept of shopping orientations. Surveys were collected from 536 consumer panel members. Online shopping segments were identified by using a two-step process that clustered respondents in terms of the similarity of their scores across four shopping orientations. This is the first empirical study to use shopping orientation research in the Indian marketplace. It is also among the first to link shopping orientations with a wide complement of correlates. Practical implications – Besides revealing that the orientations of Indian consumers are not price-based, the relatively un-fractionated factor analysis solutions for shopping orientations and web-site dimensionality suggest that, in the emerging Indian economy, consumer conceptualizations of shopping have not yet undergone full elaboration. Thus, this cross-sectional study could be extended with longitudinal research to reveal how Indian consumers’ perceptions of the marketplace change with market development and growing consumer sophistication. Although online shopping in India is on the verge of rapid growth, relatively little is known about most aspects of Indian consumer behavior. This study begins to build a foundation of knowledge of Indian online shopping.

Project Team
Kenneth C Gehrt, Mahesh N Rajan, G Shainesh, David Czerwinski, and Matthew O’Brien
Sponsor
College of Business at San Jose State University
Select Project Type
Completed Projects
Project Status
Completed in 2011
Funded Projects Functional Area
Marketing

Emergence of Online Shopping in India: Shopping Orientation Segments

Project Team: Kenneth C Gehrt, Mahesh N Rajan, G Shainesh, David Czerwinski, and Matthew O’Brien
Sponsor: College of Business at San Jose State University
Project Status: Completed in 2011
Area: Marketing
Abstract:

This study aims to explore Indian online shopping via the concept of shopping orientations. Surveys were collected from 536 consumer panel members. Online shopping segments were identified by using a two-step process that clustered respondents in terms of the similarity of their scores across four shopping orientations. This is the first empirical study to use shopping orientation research in the Indian marketplace. It is also among the first to link shopping orientations with a wide complement of correlates. Practical implications – Besides revealing that the orientations of Indian consumers are not price-based, the relatively un-fractionated factor analysis solutions for shopping orientations and web-site dimensionality suggest that, in the emerging Indian economy, consumer conceptualizations of shopping have not yet undergone full elaboration. Thus, this cross-sectional study could be extended with longitudinal research to reveal how Indian consumers’ perceptions of the marketplace change with market development and growing consumer sophistication. Although online shopping in India is on the verge of rapid growth, relatively little is known about most aspects of Indian consumer behavior. This study begins to build a foundation of knowledge of Indian online shopping.