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Surge price precision and political ideology

Yuanyuan (Gina)Cui, Patrickvan Esch, Gopal Das and Shailendra Jain
Journal Name
Journal of Business Research
Journal Publication
others
Publication Year
2022
Journal Publications Functional Area
Marketing
Publication Date
Vol. 143, April 2022, Pg. 214-224
Abstract

Across three studies, we investigate the interaction of political ideology and surge pricing precision on consumer decision making. Our findings suggest when compared to liberals, politically conservative consumers respond to rounded (vs. precise) surge pricing more negatively (Study 1). Furthermore, we show that this effect occurs because rounded (vs. precise) surge pricing exerts greater resentment for politically conservative (vs. liberal) consumers (Studies 2 and 3). The findings offer practical implications for marketers and advance our understanding of surge pricing, such that consumer responses towards surge pricing strategies differ based on their political ideology, and surge pricing precision is associated with perceptions of the status quo.

Surge price precision and political ideology

Author(s) Name: Yuanyuan (Gina)Cui, Patrickvan Esch, Gopal Das and Shailendra Jain
Journal Name: Journal of Business Research
Volume: Vol. 143, April 2022, Pg. 214-224
Year of Publication: 2022
Abstract:

Across three studies, we investigate the interaction of political ideology and surge pricing precision on consumer decision making. Our findings suggest when compared to liberals, politically conservative consumers respond to rounded (vs. precise) surge pricing more negatively (Study 1). Furthermore, we show that this effect occurs because rounded (vs. precise) surge pricing exerts greater resentment for politically conservative (vs. liberal) consumers (Studies 2 and 3). The findings offer practical implications for marketers and advance our understanding of surge pricing, such that consumer responses towards surge pricing strategies differ based on their political ideology, and surge pricing precision is associated with perceptions of the status quo.