Centres Of Excellence

To focus on new and emerging areas of research and education, Centres of Excellence have been established within the Institute. These ‘virtual' centres draw on resources from its stakeholders, and interact with them to enhance core competencies

Read More >>

Faculty

Faculty members at IIMB generate knowledge through cutting-edge research in all functional areas of management that would benefit public and private sector companies, and government and society in general.

Read More >>

IIMB Management Review

Journal of Indian Institute of Management Bangalore

IIM Bangalore offers Degree-Granting Programmes, a Diploma Programme, Certificate Programmes and Executive Education Programmes and specialised courses in areas such as entrepreneurship and public policy.

Read More >>

About IIMB

The Indian Institute of Management Bangalore (IIMB) believes in building leaders through holistic, transformative and innovative education

Read More >>

Next-Billion AI Index: The compass for AI utility and adoption in the global majority

Ambrish Rawat, Jessica He, Subhabrata Majumdar, Claudio Pinhanez, Yann Le Beux, Satyapriya Krishna, Rahul Gupta, Rumman Chowdhury and Kush R. Varshney
2026
Working Paper No
739
Body

Generative AI assessments remain dominated by frontier capability benchmarks that often fail to capture whether systems can be sustainably deployed, adapted, and trusted in locally grounded and infrastructure-constrained settings. This paper introduces the Next Billion AI Index (nexbax), which we believe is the first diagnostic framework to treat economic viability, operational deployability, and governance alignment as co-equal determinants of AI utility in next-billionuser contexts. Rather than treating usefulness as a single outcome, nexbax operationalizes the preconditions for useful AI through 10 dimensions organized under three themes: Effective Efficiency, Operational Practicality, and Societal Integrity. These dimensions assess whether systems are economically viable, deployable under infrastructure and workflow constraints, and aligned with local needs, user expectations, and collaborative development practices. We pair the framework with rubrics for weak, moderate, and strong performance, and conduct a formative expert evaluation through eleven semi-structured interviews with founders, developers, product leaders, and technical practitioners building AI systems for next-billion markets. Participants found the index useful for reasoning about adoption trade-offs and effective at capturing factors shaping real-world AI uptake—particularly cost, usability, reliability, and trust. They also identified the need for contextual explanations, domain-specific evidence, and broader stakeholder validation. Nexbax is therefore proposed not as a universal score of social value, but as a diagnostic for artificial useful intelligence: a way to make visible the technical, economic, and governance properties that make inclusive AI deployment more viable.

Key words
AI in Social and Institutional Domains, Work Labor and Global Inequalities, Marginalized Indigenous and Global South perspectives on AI development and governance, AI adoption, civic participation, Trustworthy AI, Impact of AI on humans and society
WP No. 739.pdf (520.58 KB)

Next-Billion AI Index: The compass for AI utility and adoption in the global majority

Author(s) Name: Ambrish Rawat, Jessica He, Subhabrata Majumdar, Claudio Pinhanez, Yann Le Beux, Satyapriya Krishna, Rahul Gupta, Rumman Chowdhury and Kush R. Varshney, 2026
Working Paper No : 739
Abstract:

Generative AI assessments remain dominated by frontier capability benchmarks that often fail to capture whether systems can be sustainably deployed, adapted, and trusted in locally grounded and infrastructure-constrained settings. This paper introduces the Next Billion AI Index (nexbax), which we believe is the first diagnostic framework to treat economic viability, operational deployability, and governance alignment as co-equal determinants of AI utility in next-billionuser contexts. Rather than treating usefulness as a single outcome, nexbax operationalizes the preconditions for useful AI through 10 dimensions organized under three themes: Effective Efficiency, Operational Practicality, and Societal Integrity. These dimensions assess whether systems are economically viable, deployable under infrastructure and workflow constraints, and aligned with local needs, user expectations, and collaborative development practices. We pair the framework with rubrics for weak, moderate, and strong performance, and conduct a formative expert evaluation through eleven semi-structured interviews with founders, developers, product leaders, and technical practitioners building AI systems for next-billion markets. Participants found the index useful for reasoning about adoption trade-offs and effective at capturing factors shaping real-world AI uptake—particularly cost, usability, reliability, and trust. They also identified the need for contextual explanations, domain-specific evidence, and broader stakeholder validation. Nexbax is therefore proposed not as a universal score of social value, but as a diagnostic for artificial useful intelligence: a way to make visible the technical, economic, and governance properties that make inclusive AI deployment more viable.

Keywords: AI in Social and Institutional Domains, Work Labor and Global Inequalities, Marginalized Indigenous and Global South perspectives on AI development and governance, AI adoption, civic participation, Trustworthy AI, Impact of AI on humans and society
WP No. 739.pdf (520.58 KB)