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Guest editorial: Grand successes and failures in IT: Private and public sectors

Yogesh K. Dwivedi, David Wastell, Helle Zinner Henriksen and Rahul De’
Journal Name
Information Systems Frontiers
Journal Publication
others
Publication Year
2015
Journal Publications Functional Area
Decision Sciences and Information Systems
Publication Date
Vol. 17, Issue 1, Feb 2015, Pg: 11-14
Abstract

The recent abandonment of a multi-billion dollar project in the UK to computerize health records provides testimony that knowledge accumulated in the MIS field has failed to impact successfully on policy and practice. The larger the scale of such IS implementations, the higher, it appears, is the risk. Implementation of organisation wide systems (for example, ERP), automated supply chain management enabled by Interorganisational systems (IOS), emerging technologies (such as Cloud computing) add further complexity both at the project and system level, thereby augmenting the risk of failure. Other recent examples of major failure in both public and private sector include: Sainsbury's failed automated logistics system, the much-publicised software problems of the Toyota Prius, and the UK Government's abandonment of national ID cards.

Guest editorial: Grand successes and failures in IT: Private and public sectors

Author(s) Name: Yogesh K. Dwivedi, David Wastell, Helle Zinner Henriksen and Rahul De’
Journal Name: Information Systems Frontiers
Volume: Vol. 17, Issue 1, Feb 2015, Pg: 11-14
Year of Publication: 2015
Abstract:

The recent abandonment of a multi-billion dollar project in the UK to computerize health records provides testimony that knowledge accumulated in the MIS field has failed to impact successfully on policy and practice. The larger the scale of such IS implementations, the higher, it appears, is the risk. Implementation of organisation wide systems (for example, ERP), automated supply chain management enabled by Interorganisational systems (IOS), emerging technologies (such as Cloud computing) add further complexity both at the project and system level, thereby augmenting the risk of failure. Other recent examples of major failure in both public and private sector include: Sainsbury's failed automated logistics system, the much-publicised software problems of the Toyota Prius, and the UK Government's abandonment of national ID cards.