Centres Of Excellence

To focus on new and emerging areas of research and education, Centres of Excellence have been established within the Institute. These ‘virtual' centres draw on resources from its stakeholders, and interact with them to enhance core competencies

Read More >>

Faculty

Faculty members at IIMB generate knowledge through cutting-edge research in all functional areas of management that would benefit public and private sector companies, and government and society in general.

Read More >>

IIMB Management Review

Journal of Indian Institute of Management Bangalore

IIM Bangalore offers Degree-Granting Programmes, a Diploma Programme, Certificate Programmes and Executive Education Programmes and specialised courses in areas such as entrepreneurship and public policy.

Read More >>

About IIMB

The Indian Institute of Management Bangalore (IIMB) believes in building leaders through holistic, transformative and innovative education

Read More >>

Conceptualizing objective setting and metrics in marketing strategy

Nagasimha Balakrishna Kanagal
Journal Name
Journal of Management and Marketing Research
Journal Publication
others
Publication Year
2014
Journal Publications Functional Area
Marketing
Publication Date
Vol. 16, August 2014, Pg: 1-26
Abstract

The study proposes to examine aspects of the process of objective setting and outline the usage of metrics to achieve the objectives of improved business marketing performance, delivery of superior customer value and derivation of superior customer meaning. The research examines marketing metrics and the higher order constructs to marketing metrics, the nature of objective setting in marketing strategy, distinguishes the elements of business marketing that include benefit, performance, managerial effectiveness, managerial efficiencies, impact, monitor, results, functionality and ROMI (return on marketing investment). The study builds a discussion on the usage of metrics in marketing strategy that includes: linkages of marketing investments with financial outcomes - ROMI; key performance indicators; measurement; marketing operations and tracking. The study outlines the implications for marketing strategists.

Conceptualizing objective setting and metrics in marketing strategy

Author(s) Name: Nagasimha Balakrishna Kanagal
Journal Name: Journal of Management and Marketing Research
Volume: Vol. 16, August 2014, Pg: 1-26
Year of Publication: 2014
Abstract:

The study proposes to examine aspects of the process of objective setting and outline the usage of metrics to achieve the objectives of improved business marketing performance, delivery of superior customer value and derivation of superior customer meaning. The research examines marketing metrics and the higher order constructs to marketing metrics, the nature of objective setting in marketing strategy, distinguishes the elements of business marketing that include benefit, performance, managerial effectiveness, managerial efficiencies, impact, monitor, results, functionality and ROMI (return on marketing investment). The study builds a discussion on the usage of metrics in marketing strategy that includes: linkages of marketing investments with financial outcomes - ROMI; key performance indicators; measurement; marketing operations and tracking. The study outlines the implications for marketing strategists.