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IIMB Management Review

Journal of Indian Institute of Management Bangalore

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Influence of ERP systems on business process agility

Seethamraju R and D. Krishna Sundar
Journal Name
IIMB Management Review
Journal Publication
others
Publication Year
2013
Journal Publications Functional Area
Production & Operations Management
Publication Date
Vol. 25, Issue 3, Sept 2013, Pg: 137-149
Abstract

Past research on the effect of ERP systems on agility is contradictory, and research on the post implementation effects of ERP systems on agility is limited. Employing a cross sectional field study, this exploratory study analyses how key defining features of enterprise systems environment-integration, process optimisation, and best practices-affect agility. Standardisation of processes has mixed effect on agility and depends on the extent of standardisation implemented and whether it included prior simplification. Rather than the ERP-system enabled environment, the inadequacies in implementation and poor process optimisation prior to ERP implementation are restricting process agility.

Influence of ERP systems on business process agility

Author(s) Name: Seethamraju R and D. Krishna Sundar
Journal Name: IIMB Management Review
Volume: Vol. 25, Issue 3, Sept 2013, Pg: 137-149
Year of Publication: 2013
Abstract:

Past research on the effect of ERP systems on agility is contradictory, and research on the post implementation effects of ERP systems on agility is limited. Employing a cross sectional field study, this exploratory study analyses how key defining features of enterprise systems environment-integration, process optimisation, and best practices-affect agility. Standardisation of processes has mixed effect on agility and depends on the extent of standardisation implemented and whether it included prior simplification. Rather than the ERP-system enabled environment, the inadequacies in implementation and poor process optimisation prior to ERP implementation are restricting process agility.