IIMB Management Review

Journal of Indian Institute of Management Bangalore

Pon Rahul M

Rahul

Batch/Specialization: 2021/Information Systems

Email: ponrahul[dot]m21[at]iimb[dot]ac[dot]in

LinkedIn: https://www.linkedin.com/in/theflyingrahul/

ResearchGate: https://www.researchgate.net/profile/Rahul-Pon

Qualifications/Degrees:

BTech – Information Technology, Loyola-ICAM College of Engineering and Technology, Anna University, Chennai, 2021

 

Research Areas:

  • Computational Linguistics

  • Large Language Models

  • Chatbots

  • Customer Experience

Professional Appointments/Work Experience:

  • Software Engineering Intern/Research Assistant, Global Engineering and Technology Centre, Alstom Transportation Ltd. (formerly Bombardier Transportation India Pvt. Ltd.), Hyderabad

  • Business Analyst Intern, PSA – India Technical Center, Stellantis (PSA Peugeot Citroën), Chennai

Career and Recent Professional Awards:

  • LICET Ace Award, Director’s Special Mention for Exceptional Excellence in Innovation, LICET, 2021

  • Best Outgoing Student, Department of Information Technology, LICET, 2021

  • GATE 2021 CS&MA Qualified

Conference Papers:

  • Murugaraj, Pon Rahul, and Venkatagiri, Shankar, “Designing a Peer-To-Peer Distributed Version Control System - Initial Design Insights.” (2023). DESRIST 2023.

  • Murugaraj, Pon Rahul, Web 3.0: Are We Building a True Consensual Internet or Yet Another Strategic Platform?” (2023). DIGIT 2023 Proceedings. 20. https://aisel.aisnet.org/digit2023/20

  • Gürkan, Necdet; Almarzouq, Mohammed; and Murugaraj, Pon Rahul, “Personalized Content Moderation and Emergent Outcomes” (2023). ICIS 2023 Proceedings. 3. https://aisel.aisnet.org/icis2023/paperthon/paperthon/3

  • Murugaraj, Pon Rahul, “The Effect of Conversational Skill on the Continuance Intention of Customer Service Chatbots” (2023). International Conference on Digital Organizations (ICODO 2023-2024), IIM Ahmedabad