IIMB Management Review

Journal of Indian Institute of Management Bangalore

Doctor-patient interaction in telemedicine: Logic of choice and logic of care perspectives

Rajesh Chandwani and Rahul De'
Journal Name
Information Systems Frontiers
Journal Publication
others
Publication Year
2017
Journal Publications Functional Area
Decision Sciences and Information Systems
Publication Date
published online 23 March 2016, pp. 1-14, Vol. 19, Issue 4, August 2017, Pg. 955-968
Abstract

This paper focuses on telemedicine implementation, which can be used to extend modern medical knowledge to remote areas in developing countries. By examining doctor- patient interactions in the context of a telemedicine program in India, we posit how the behaviour of the actors interacting over virtual media is determined by interplay between two dominant institutional logics, namely logic of care and logic of choice. The paper draws on the tenets of institutional logics to extend the theoretical understanding about processes of engagement of actors with a new technology and explicates how the engagement evolves with the use of technology. The research emphasizes the essential role of considering the dynamics of logic of care and logic of choice in the design and implementation process.

Doctor-patient interaction in telemedicine: Logic of choice and logic of care perspectives

Author(s) Name: Rajesh Chandwani and Rahul De'
Journal Name: Information Systems Frontiers
Volume: published online 23 March 2016, pp. 1-14, Vol. 19, Issue 4, August 2017, Pg. 955-968
Year of Publication: 2017
Abstract:

This paper focuses on telemedicine implementation, which can be used to extend modern medical knowledge to remote areas in developing countries. By examining doctor- patient interactions in the context of a telemedicine program in India, we posit how the behaviour of the actors interacting over virtual media is determined by interplay between two dominant institutional logics, namely logic of care and logic of choice. The paper draws on the tenets of institutional logics to extend the theoretical understanding about processes of engagement of actors with a new technology and explicates how the engagement evolves with the use of technology. The research emphasizes the essential role of considering the dynamics of logic of care and logic of choice in the design and implementation process.